Read our Customer Testimonials

He is conscientious and responsible, meticulously reviewing every detail and having a clear understanding of the client’s needs.

Yiming He

I met Jack when I first moved to Austin in 2022. Given the tough market, I did not make my purchase until Nov 2024. He was very patient and helpful throughout this time. Jack is extremely professional and experienced. With his help, I was able to complete the transaction smoothly.

Tony Le

Jack is one of the most on-the-ball people I know and did an excellent job as RE agent for our first home. He was always one step ahead and made the entire process as easy as it could be. His recommendations for a lender + general contractor were *massively* helpful...

Dan Ragan

I have known Jack Marshall for years and have worked with him on several projects. I sincerely cannot say enough positive things about Jack. Jack's high level of detail, consummate professionalism, and deep knowledge of the Austin property market makes him a no-brainer when searching for an agent.

Zack Carberry

Leased a condo, 2/23/24, Austin

"I will be recommending him to others!"

Jack knows the Austin market very well and was able to provide thoughtful insight into our neighborhood of interest. He was extremely responsive, anticipating our needs and able to get our questions answered quickly. During negotiation, his advice saved us thousands of dollars and he carefully walked us through all the steps to an effortless closing.

andy w krone

07/13/2020 | Bought a Single Family home in 2020 in Austin, TX.

"Phenomenal purchasing experience!"

I relocated to Austin for work from Atlanta and was overwhelmed by the differences in housing markets. Similar to a previous reviewer, I had worked with two other realtors before finding Jack and the experiences were sub-par. Jack was the complete opposite.

NathanWatt0

09/24/2017 | Showed home in 2017 in TX 78745.

"My first call would be to him!"

I searched for a good agent over the course of many months. My partner and I met Jack by happenstance at an open house, and we immediately thought he could be the right fit for us. It was a great decision. Jack has been incredibly responsive (typically getting back to me within 10 minutes)

patrickmurphy9

02/10/2018 | Bought a Condo home in 2018 in Austin, TX.

My husband and I worked with Jack to sell our Austin home. With Jack's help and solid advice it sold quickly and for an amount we were very pleased with (and in December no less!). Jack was great at keeping an open communication with us and had our best interests in mind as a priority during negotiations with the buyers.

Kelly Kanneman

Sold a house, 12/28/23, Austin

"We felt protected through the whole process!"

I don't understand how a real estate agent could do any better of a job than Jack Marshall did for us. He did so much extra work that I never would have expected, such as making phone calls and appointments for anything and everything that was needed. We didn't lift a finger! He really was amazing and very professional.

eligator7

10/04/2019 | Bought a Condo home in 2019 in Austin, TX.

"He was on my side and always working hard for me!"

I was a first time home-buyer and Jack made the process smooth and simple. I was extremely overwhelmed at times but he explained everything in a way that was easy to understand and made me feel more relaxed. He was always available to me and always willing to help me out.

Sophia Krajewski

04/30/2019 | Bought a Multi Family home in 2019 in Austin, TX.

"We cannot recommend him highly enough!"

We found Jack by chance after he showed us a rental when we first moved to town. He advocated for us then, and we knew we'd be back when it came time to finally buy a place of our own. We found a listing by chance and called him on a Saturday, went to see it on Monday, submitted an offer by Thursday,

Phil Jackson

07/02/2019 | Bought a Single Family home in 2019 in Austin, TX.

"Jack was an outstanding agent to work with!"

Jack was an outstanding agent to work with. He not only found us our dream home, but he called every day to try to push us up on the wait list, and he helped secure us a spot with incredible timing. He knew it would be a great investment, and he always reminded us enthusiastically what a great choice we were making.

David and MichelleLucas

08/27/2021 | Bought a Single Family home in 2021 in Austin, TX.

"I could not recommend Jack more!"

Always knowledgeable and professional, Jack helped us navigate through a tricky sale. He is an expert in his field, yet being approachable and friendly. I would definitely recommend him to anyone looking to buy or sell. He is straight forward and will offer his insights in any situation - or will do the research if he is unsure.

Catherine Corlett

02/19/2021 | Sold a Condo home in 2021 in Austin, TX.

" Jack is definitely an expert!"

We were very fortunate to meet and have Jack as our agent. Jack worked with us on our purchase of our first new construction home, and he was with us every step of the way. He explained the complex process and what we should to expect, and he was right.

John Bui

02/05/2022 | Bought a Single Family home in 2022 in Bastrop, TX.

"Jack was amazing!"

Jack was amazing!! He was very patient and thorough with our special needs and followed up with everything we discussed. I love how over-cautious he was throughout the process and made sure everything was inspected and looked over before making any decisions.

mike528799

10/04/2019 | Bought a Condo home in 2019 in Austin, TX.

"Jack has been extremely helpful!"

My first communication with Jack was back in the Summer in California via phone. My family and I were on track to relocate to Austin, and since then Jack has been extremely helpful and not to mention very patient with us. With every phone call or text he has proven himself,

gexe0430

11/18/2018 | Bought a Single Family home in 2018 in Hutto, TX.

"I can’t imagine finding better representation anywhere else!"

To say that Jack worked tirelessly to find the right property for me would be an understatement. I have very high standards for the people I conduct business with and Jack blew away my expectations. I was particularly impressed with his negotiating skills and work ethic.

Carlie Blakeman

Bought a Single Family home in 2018 in Austin, TX.

"5 stars!"

As a first time home owner, I couldn't be happier working with Jack. The whole process could not have gone smoother. He provided me with all the information needed and was always available to answer any questions. His communication between the sellers and myself were sublime. For anyone looking to buy in Austin,

adampere50

07/06/2022 | Bought a Condo home in 2022 in Austin, TX.

"Wouldn’t work with any other agent. Full stop!"

For a first time homebuyer, Jack was literally indispensable to have in my corner. His responsiveness, expertise and attention to detail are unparalleled. We had 100% confidence in every step throughout the process because of Jack’s help. Wouldn’t work with any other agent. Full stop.

Will Lemmon

09/20/2020 | Bought a Single Family home in 2020 in Austin, TX.

"Jack is simply one of the best!"

It’s rare to come across someone as dedicated to what they do as Jack. Buying a house is a big purchase and Jack went above and beyond to instill trust and ensure it was a positive experience. From the first steps of the search process, to all the minute details related to closing, Jack was extremely responsive,

zuser20160723084634980

04/17/2018 | Bought a Single Family home in 2018 in Austin, TX.

Jack is one of those rare people who obviously loves what he does and combines that love with attention to detail and fierce advocacy for his clients. I was what I'd call a "low info" home buyer and working with Jack felt like I had access to a second (bigger) brain- he consistently anticipated what needed to get done,

Noah Abbott

Bought a house, 3/27/24, Austin

My wife and I really struggled to find a home in Austin when we started looking in 2021. Years went by and we felt frustrated, stressed, and defeated. After throwing in the towel for a season we decided to try again and we thankfully met Jack. His guidance, his patience, and his cool demeanor really put us at ease.

Joshua Kazemi

Bought a condo, 6/20/23, Austin

"Jack Marshall is a total pro!"

Jack Marshall is a total pro. As first-time homebuyers who knew little about the process and needed someone who was attentive to our needs, Jack helped us navigate this insane Austin housing market, and from first look to closing, we found and purchased a home we're in love with in a mere 31 days.

Nate Stine

09/14/2021 | Consulted me on buying or selling a home in TX 78748.

"Jack was incredible!"

Jack was incredible. He was super on top of things and helped me understand each step of the process. He is super knowledgeable about the industry and has great connections that are helpful along the way. I highly recommend him!

baylorbres

05/29/2020 | Bought a Single Family home in 2020 in Austin, TX.

"We really appreciate all his help!"

One of our family friends referred Jack to us. Due to the special time, we couldn’t physically fly to Austin. So Jack did all the jobs for us. Every time we were interested in a property, Jack went there and did a live video chat with us to show us the property in details. Jack fully stands on our side all the time.

jianliuusa

05/26/2021 | Bought a Single Family home in 2021 in Leander, TX.

"Everything was seamless!"

My wife and I were extremely fortunate to have Jack as our realtor through the home-buying process. Jack was very knowledgeable about the entire process, detail oriented and knows the area well. From start to finish, everything was seamless!

C T Lowrey

03/15/2019 | Bought a Single Family home in 2019 in Austin, TX.

"He is a 10++!"

My husband and I decided to relocate to Texas to be closer to our family. We were not familiar with the areas and during our internet search connected with Jack Marshall. This was by far the best thing that could have happened for us. Being Seniors we have years of experience buying and selling homes.

zuser20170319180138387

11/12/2019 | Bought a Single Family home in 2019 in Hutto, TX.

"We will definitely be recommending him!"

Jack assisted us in finding the perfect rental home in Pflugerville in July 2017 within our budget. He was very tentative and responded with any questions I had right away via email or phone. He walked us through the entire lease process with ease. He was great to work with,

Kristen Carlson

08/24/2017 | Helped me rent a Single Family home in Pflugerville, TX.

My experiences of working with Jack over the years have been nothing short of phenomenal. Jack’s attention to detail, expertise, ease of communication, personable nature, and genuine dedication to leasing my home to the most qualified candidates are evident in all aspects of our working relationship.

Mara Whalen

Leased a house, 4/15/24, Austin

"He always put us first! "

Jack was incredible in finding us a place in one of the toughest housing markets there is - Austin, TX. He was extremely kind, responsive, and helpful throughout the whole process. Jack went above and beyond, even attending calls while dealing with some personal circumstances - he always put us first!

Jason Stephen

07/01/2021 | Bought a Single Family home in 2021 in Austin, TX.

"Jack will look out for your interest!"

Jack was a pleasure to work with. Very accessible, thorough, and patient. I was a first-time buyer going through the process all by myself and had a lot of concerns and anxiety. I tend to overanalyze and get paranoid over details, questioning every minutiae thing.

bitter chocolate

11/07/2017 | Bought a Single Family home in 2017 in Leander, TX.

"It was a pleasure sharing time with him!"

It's not too often you discover a real estate agent who restores your faith in the real estate business, and maybe even in humanity. That's Jack Marshall. His whole entire business is centered around customer service, and most of all making sure his clients are treated kindly, taken care of honestly,and given every opportunity to realize their dreams. I first met Jack by a lucky accident, when I was looking for a short term rental. I was having difficulty reaching a landlord, and Jack was able to quickly make contact, get me first dibs on touring the house, and negotiate a short term lease. He made sure to keep me updated every step of the way, and he was easy to reach any time I had a question. And he was absolutely a joy to work with. It was clear to me Jack was a genuine, real-deal, one of a kind agent; he was always sincerely friendly and kind, and he remembered important conversations and details about my current life situation. He was also hilarious, and it was a pleasure sharing time with him. Without hesitation, I chose him to be my buyer's agent when looking for a property to purchase. He was even more outstanding in this role. He helped my family and I find the perfect house in exactly the right location. He talked us through every scenario, and made sure we had access to whatever we needed, including his expertise anytime we needed. The result: he negotiated our purchase of the house for almost $90,000 off the original listing price. After we were under contract, Jack even took us out to see another house that had a spiral staircase, a request from my daughter. He gave us his time freely and happily, and we were honored to be working with someone like Jack, someone who cared about keeping his promise to a 5 year old. Integrity could be his middle name. Along the way, the best things I learned about Jack were: he's the most honest real estate agent in the business. Every agent I've worked with before has been a horrible disappointment, leaving me with nightmares and wanting to swear off ever dealing with one again. Jack, as I said earlier, restored my faith in the real estate business. He kept his word on every single thing, he always, always made sure my interests were served first, and he represented me 100%, to perfection. Another thing I learned about Jack is that he's incredibly good at communicating and negotiating. He genuinely loves working with people, he knows how to strike up a genuine conversation with anyone and find shared interest, and he does this all so well and so easily because he's just naturally a kind. decent human being. I never heard Jack say a negative word about anyone. His grace in finding just the right words in any situation, was inspiring. Lastly, as mentioned before, he's astonishingly funny. Who wouldn't want to work with a real estate agent that knows how to employ good humor? Jack is, quite simply put, awesome. Winsome, too, but most of all: awesome. Our experience with Jack was so extraordinarily positive, we were sad when it came time to close on our house because our time with Jack had come to an end. Jack makes us want to sell and buy more houses, just so we can spend time with him again. Seriously, he's awesome.

Betsy L

10/11/2017 | Bought a home in 2017 in TX 78757.

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