He is conscientious and responsible, meticulously reviewing every detail and having a clear understanding of the client’s needs.
    Yiming He
    I met Jack when I first moved to Austin in 2022. Given the tough market, I did not make my purchase until Nov 2024. He was very patient and helpful throughout this time. Jack is extremely professional and experienced. With his help, I was able to complete the transaction smoothly.I’d highly recommend his service!!!
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    Tony Le
    Jack is one of the most on-the-ball people I know and did an excellent job as RE agent for our first home. He was always one step ahead and made the entire process as easy as it could be. His recommendations for a lender + general contractor were *massively* helpful...my other options were leading me down the wrong road. Would highly recommend, especially for a first-time home buyer
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    Dan Ragan
    "We cannot recommend him highly enough!"
    We found Jack by chance after he showed us a rental when we first moved to town. He advocated for us then, and we knew we'd be back when it came time to finally buy a place of our own. We found a listing by chance and called him on a Saturday, went to see it on Monday, submitted an offer by Thursday,and closed within 30 days. It was a whirlwind, and throughout the entire process, we never felt pressured or confused. If he needed to look up an issue, he did so without needing to be reminded. He is 100% On-The-Ball and we cannot recommend him highly enough. Thanks Jack!!!
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    Phil Jackson
    07/02/2019 | Bought a Single Family home in 2019 in Austin, TX.
    Jack Marshall is simply one of the best real estate agents I have ever had the pleasure of using--and I've used a lot. He handled every detail of preparing the property for sale. He knew excellent craftsmen who could make the necessary repairs to bring my house up to pristine condition and sell it for top dollar.He was also conscientious, honest, and strategic in his approach and in his dealings with the other parties to the sale. I have recommended him to multiple friends of mine. He has my absolute confidence. I would never buy or sell anything again in Austin, Texas without using Jack as my real estate agent. There's none better.
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    Hamilton Beazley
    Sold a condo, 8/16/23, Austin
    Working with Jack turned what could have been a frustrating, stressful experience into an easy, profitable and empowering process. I recently sold my central Austin home during a historically unstable period in the market. It was a 1950's property that needed extensive renovation -- and it was a house I needed to let go of quickly.The situation could have been incredibly taxing and costly, but it wasn't at all, and that is entirely because of Jack. Jack's market knowledge, decisive actions and work ethic enabled me to sell the property off-market, quickly and with much more profit than expected. Jack's grounded, data-driven approach helped me to feel confident, safe and stress-free though the process. He guided me from a place of authentic care and integrity to make the best decisions for myself. Most importantly, I trusted him, and you can feel in every interaction with Jack that he values and honors the responsibility of that trust. I am grateful for his work and would recommend him without hesitation to anyone.
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    Elisabeth Kristof
    Sold a house, 9/14/22, Austin
    "Wouldn’t work with any other agent. Full stop!"
    For a first time homebuyer, Jack was literally indispensable to have in my corner. His responsiveness, expertise and attention to detail are unparalleled. We had 100% confidence in every step throughout the process because of Jack’s help. Wouldn’t work with any other agent. Full stop.
    Will Lemmon
    09/20/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "He always put us first! "
    Jack was incredible in finding us a place in one of the toughest housing markets there is - Austin, TX. He was extremely kind, responsive, and helpful throughout the whole process. Jack went above and beyond, even attending calls while dealing with some personal circumstances - he always put us first!Highly recommend Jack.
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    Jason Stephen
    07/01/2021 | Bought a Single Family home in 2021 in Austin, TX.
    "Very glad I went with Jack as my agent!"
    Very glad I went with Jack as my agent for my first home purchase, and can strongly recommend him. From the first conversations we had, he heard what I was looking for, and tailored the search to meet a sweet spot for livability and sound investment. Great knowledge of Austin neighborhoods—both thestats and numbers but also important intangibles like character and feel of the different neighborhoods. He’s collaborative and friendly, but definitely advocated for me during the negotiation process, and knows how to hold a line. He actively managed the timeline while under contract, and was very responsive to questions. And on closing day, the title company had missed something, but Jack was paying close attention, got on the phone, and ended up getting me over $2k back. Go with Jack.
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    gdavidpollack
    05/19/2019 | Bought a Single Family home in 2019 in Austin, TX.
    "I am so happy to recommend Jack!"
    I am so happy to recommend Jack. He helped me smoothly purchase my cute little Austin condo (in a very challenging market) and then served as my rental agent and helped me get it rented in just one day on the market! His communication is excellent, he is always just a text or phone call away.Jack's the kind of realtor who makes you feel like you are his most important client, and he treated my purchase like it were his own. He knows Austin and he knows the real estate market. He's a professional and a joy to work with.
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    mmills686
    07/11/2022 | Bought a Condo home in 2022 in Austin, TX.
    "Friendly, open, and honest!"
    Jack was great helping us get into our rental house. His communication was friendly, open, and honest. Even after showing us the property, he responded quickly to any questions we sent him, and greatly facilitated our communication with the 3rd-party property management company.Super professional and continued to work with us during and after the lease signing making sure everything turned out well.
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    sangulo3
    08/28/2017 | Helped me rent a Single Family home in Austin, TX.
    "Jack is simply one of the best!"
    It’s rare to come across someone as dedicated to what they do as Jack. Buying a house is a big purchase and Jack went above and beyond to instill trust and ensure it was a positive experience. From the first steps of the search process, to all the minute details related to closing, Jack was extremely responsive,efficient and had sincere desire to help me get the best price possible for my house. He’s also a wonderful person which made the process all the more enjoyable. If you’re looking for a home, Jack is simply one of the best!
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    zuser20160723084634980
    04/17/2018 | Bought a Single Family home in 2018 in Austin, TX.
    Working with Jack was a great. He was truly interested in helping us find what we were looking for, and was always prepared and attentive.
    Eleanor Reynolds
    Bought a Condo, 8/17/23, Austin
    "He was on my side and always working hard for me!"
    I was a first time home-buyer and Jack made the process smooth and simple. I was extremely overwhelmed at times but he explained everything in a way that was easy to understand and made me feel more relaxed. He was always available to me and always willing to help me out.He continues to reassure me of the process moving forward and I'm confident he will help me in the future whenever I need. He made me feel confident he was on my side and always working hard for me!
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    Sophia Krajewski
    04/30/2019 | Bought a Multi Family home in 2019 in Austin, TX.
    "5 stars!"
    As a first time home owner, I couldn't be happier working with Jack. The whole process could not have gone smoother. He provided me with all the information needed and was always available to answer any questions. His communication between the sellers and myself were sublime. For anyone looking to buy in Austin,you MUST reach out to Jack, and I can assure you will not be disappointed. 5 stars!
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    adampere50
    07/06/2022 | Bought a Condo home in 2022 in Austin, TX.
    As a first time home buyer, I was admittedly somewhat ignorant about the process - luckily, my partner and I had Jack on our side! Jack was communicative, thorough, and enthusiastic, consistently going above and beyond to make sure we were well informed and taken care of. I always trusted that he had our best interests at heart.I highly recommend Jack! I just wish I could convince him to project manage our upcoming home improvements, too...his expertise was invaluable!
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    Hilary Neblett
    Bought a house, 3/27/24, Austin
    " Jack is definitely an expert!"
    We were very fortunate to meet and have Jack as our agent. Jack worked with us on our purchase of our first new construction home, and he was with us every step of the way. He explained the complex process and what we should to expect, and he was right.Jack was super knowledgeable and his expertise was very comforting in the purchase of our home in this hectic market. Jack was always available to answer questions, no matter how big or small. Jack is definitely an expert in the current market, and we highly recommend him.
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    John Bui
    02/05/2022 | Bought a Single Family home in 2022 in Bastrop, TX.
    "I will be recommending him to others!"
    Jack knows the Austin market very well and was able to provide thoughtful insight into our neighborhood of interest. He was extremely responsive, anticipating our needs and able to get our questions answered quickly. During negotiation, his advice saved us thousands of dollars and he carefully walked us through all the steps to an effortless closing.It was a pleasure to work with him and I will be recommending him to others.
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    andy w krone
    07/13/2020 | Bought a Single Family home in 2020 in Austin, TX.
    My wife and I really struggled to find a home in Austin when we started looking in 2021. Years went by and we felt frustrated, stressed, and defeated. After throwing in the towel for a season we decided to try again and we thankfully met Jack. His guidance, his patience, and his cool demeanor really put us at ease.He walked us through the process, advised us to hold out for what we really wanted, and answered every possible question first time home buyers could have. He helped us find a place and made it work for us. We love our home and are so grateful for Jack!
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    Joshua Kazemi
    Bought a condo, 6/20/23, Austin
    "It was a pleasure sharing time with him!"
    It's not too often you discover a real estate agent who restores your faith in the real estate business, and maybe even in humanity. That's Jack Marshall. His whole entire business is centered around customer service, and most of all making sure his clients are treated kindly, taken care of honestly,and given every opportunity to realize their dreams. I first met Jack by a lucky accident, when I was looking for a short term rental. I was having difficulty reaching a landlord, and Jack was able to quickly make contact, get me first dibs on touring the house, and negotiate a short term lease. He made sure to keep me updated every step of the way, and he was easy to reach any time I had a question. And he was absolutely a joy to work with. It was clear to me Jack was a genuine, real-deal, one of a kind agent; he was always sincerely friendly and kind, and he remembered important conversations and details about my current life situation. He was also hilarious, and it was a pleasure sharing time with him. Without hesitation, I chose him to be my buyer's agent when looking for a property to purchase. He was even more outstanding in this role. He helped my family and I find the perfect house in exactly the right location. He talked us through every scenario, and made sure we had access to whatever we needed, including his expertise anytime we needed. The result: he negotiated our purchase of the house for almost $90,000 off the original listing price. After we were under contract, Jack even took us out to see another house that had a spiral staircase, a request from my daughter. He gave us his time freely and happily, and we were honored to be working with someone like Jack, someone who cared about keeping his promise to a 5 year old. Integrity could be his middle name. Along the way, the best things I learned about Jack were: he's the most honest real estate agent in the business. Every agent I've worked with before has been a horrible disappointment, leaving me with nightmares and wanting to swear off ever dealing with one again. Jack, as I said earlier, restored my faith in the real estate business. He kept his word on every single thing, he always, always made sure my interests were served first, and he represented me 100%, to perfection. Another thing I learned about Jack is that he's incredibly good at communicating and negotiating. He genuinely loves working with people, he knows how to strike up a genuine conversation with anyone and find shared interest, and he does this all so well and so easily because he's just naturally a kind. decent human being. I never heard Jack say a negative word about anyone. His grace in finding just the right words in any situation, was inspiring. Lastly, as mentioned before, he's astonishingly funny. Who wouldn't want to work with a real estate agent that knows how to employ good humor? Jack is, quite simply put, awesome. Winsome, too, but most of all: awesome. Our experience with Jack was so extraordinarily positive, we were sad when it came time to close on our house because our time with Jack had come to an end. Jack makes us want to sell and buy more houses, just so we can spend time with him again. Seriously, he's awesome.
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    Betsy L
    10/11/2017 | Bought a home in 2017 in TX 78757.
    "Helpful, kind, and hardworking!"
    Jack is an incredibly helpful, kind, and hardworking realtor. He showed us dozens of houses before helping us land our dream home. As a first time home buyer, having Jack’s counsel and expertise as he explained every step of the process was beyond helpful, it was critical for us.I have already referred him multiple times!
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    Andrew Wible
    10/03/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "We really appreciate all his help!"
    One of our family friends referred Jack to us. Due to the special time, we couldn’t physically fly to Austin. So Jack did all the jobs for us. Every time we were interested in a property, Jack went there and did a live video chat with us to show us the property in details. Jack fully stands on our side all the time.He understands what we want, such as price range, locations etc. Because of his hard work, we found our home quickly. He also made the transaction proceed smoothly. We really appreciate all his help. We wish Jack the best!
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    jianliuusa
    05/26/2021 | Bought a Single Family home in 2021 in Leander, TX.
    "Jack was an outstanding agent to work with!"
    Jack was an outstanding agent to work with. He not only found us our dream home, but he called every day to try to push us up on the wait list, and he helped secure us a spot with incredible timing. He knew it would be a great investment, and he always reminded us enthusiastically what a great choice we were making.It was a new build, so he attended all the walk throughs and explained anything we wanted to know about the process. He also helped us shop around just to compare all the options. It was clear that he was passionate about finding the best fit fit us, and his expertise helped get us there. He is also just a great person to work with and be around! Highly recommend Jack for anyone looking for a home!
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    David and MichelleLucas
    08/27/2021 | Bought a Single Family home in 2021 in Austin, TX.
    "Everything was seamless!"
    My wife and I were extremely fortunate to have Jack as our realtor through the home-buying process. Jack was very knowledgeable about the entire process, detail oriented and knows the area well. From start to finish, everything was seamless!
    C T Lowrey
    03/15/2019 | Bought a Single Family home in 2019 in Austin, TX.
    "Jack was professional and friendly!"
    Jack was professional and friendly making my house hunt easy. He has an in depth knowledge of Austin and was a great communicator. Definitely felt like I was part of a team, not to mention that Jack was proactive and helpful throughout the process, even followed up after I found my place to make sureeverything was set up right.
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    jeremysmiles
    08/24/2017 | Helped me rent a home in TX 78756
    "I won't work with any other agent! "
    Jack worked tirelessly to help me find my first home in my ideal zip code during a very rocky time in the world! From day 1 I felt that I was in good hands with Jack and his work definitely didn't stop when the offer was accepted! For over a year, Jack made sure I was informed, all my questions were answered,and kept on the builders of my new construction. He was with me every step of the way and after this experience I won't work with any other agent! THANK YOU SO MUCH, JACK!
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    zuser20160502132442263
    03/20/2022 | Bought a Condo home in 2021 in Austin, TX.
    "He is a 10++!"
    My husband and I decided to relocate to Texas to be closer to our family. We were not familiar with the areas and during our internet search connected with Jack Marshall. This was by far the best thing that could have happened for us. Being Seniors we have years of experience buying and selling homes.Jack is by far the BEST realtor we have ever had the pleasure of working with and we have worked with some great real estate professionals. Our primary search was done online as we currently live in FL. Jack set us up on MLS so that we could view listings just like a realtor would. He put in the criteria of what we were looking for and happily made adjustments to our search as requested. Jack went to 5 of the homes we were considering and did a Facetime showing with us. All of these homes were in Georgetown and Round Rock and Jack had to travel 45 minutes plus to accommodate us. When we came to town Jack gave us undivided attention driving us around for days while we narrowed down our choices. We found the perfect house with his help and he helped us to negotiate the terms of the sale to meet our needs. He handled the home inspection and all the details of the contract and the repairs. Jack made numerous trips to the home to make sure everything was right and did a Facetime final walk through with us. We closed on the home with absolutely no issues and no concerns. One would think that once the home was closed that our relationship with Jack would have ended. We were surprised the day after closing when the Austin area was going to experience below normal temperatures and Jack was concerned that the pipes might freeze. He made another trip to our newly purchased home and dripped the faucets. Then another trip after the cold weather snap to turn off the water!!! What other Realtor would go the extra mile and care so much for his client? If you want a realtor who listens to you and truly cares that you find your perfect home you could not do better than Jack. He is a 10++
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    zuser20170319180138387
    11/12/2019 | Bought a Single Family home in 2019 in Hutto, TX.
    "Jack was fantastic throughout our entire process!"
    Jack was fantastic throughout our entire process in finding a rental home in Austin. He was responsive, honest, and respected our time. 100% recommended!
    Clayton Stroup
    08/24/2017 | Helped me rent a Single Family home in Austin, TX
    I have known Jack Marshall for years and have worked with him on several projects. I sincerely cannot say enough positive things about Jack. Jack's high level of detail, consummate professionalism, and deep knowledge of the Austin property market makes him a no-brainer when searching for an agent.I have bought and sold properties with Jack and each transaction went according to plan. I have never questioned Jack's work ethic and integrity nor have I worked with an agent who was so detail oriented. The only negative that I can think of, depending on the person, may be Jack's tenacity and diligence. He will call you, often. He will double and triple check everything. He will verify and re-verify. He will call some more, maybe during dinner or maybe during your weekly team meeting. But he does this to ensure that YOU are taken care of and get the deal you want. Book Jack with ultimate confidence. I know, I know...this sounds like a sponsored review or one of Jack's buddies doing him a solid. I assure, this is not the case. I challenge anyone to question these words. If you are not satisfied with Jack and his team then let me be the first one to buy you a new housewarming gift. Good luck!
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    Zack Carberry
    Leased a condo, 2/23/24, Austin
    My experiences of working with Jack over the years have been nothing short of phenomenal. Jack’s attention to detail, expertise, ease of communication, personable nature, and genuine dedication to leasing my home to the most qualified candidates are evident in all aspects of our working relationship.Jack’s the kind of person who, despite probably having an infinite to-do list, attentively and patiently takes the time to talk me through certain aspects of the process, debrief, answer my questions, offer his perspective, etc. He’s an incredible advocate and I greatly appreciate him!
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    Mara Whalen
    Leased a house, 4/15/24, Austin
    "Jack was incredible!"
    Jack was incredible. He was super on top of things and helped me understand each step of the process. He is super knowledgeable about the industry and has great connections that are helpful along the way. I highly recommend him!
    baylorbres
    05/29/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "My first call would be to him!"
    I searched for a good agent over the course of many months. My partner and I met Jack by happenstance at an open house, and we immediately thought he could be the right fit for us. It was a great decision. Jack has been incredibly responsive (typically getting back to me within 10 minutes)and transparent about the entire buying process, yet also thoughtful about hiding complexity when he didn't need to burden us. He's smart about contract terms, was a great negotiator for us, and has followed up numerous times since we moved in. If I were buying again tomorrow, my first call would be to him.
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    patrickmurphy9
    02/10/2018 | Bought a Condo home in 2018 in Austin, TX.
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