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    He is conscientious and responsible, meticulously reviewing every detail and having a clear understanding of the client’s needs.
    Yiming He
    I met Jack when I first moved to Austin in 2022. Given the tough market, I did not make my purchase until Nov 2024. He was very patient and helpful throughout this time. Jack is extremely professional and experienced. With his help, I was able to complete the transaction smoothly.I’d highly recommend his service!!!
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    Tony Le
    Jack is one of the most on-the-ball people I know and did an excellent job as RE agent for our first home. He was always one step ahead and made the entire process as easy as it could be. His recommendations for a lender + general contractor were *massively* helpful...my other options were leading me down the wrong road. Would highly recommend, especially for a first-time home buyer
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    Dan Ragan
    My wife and I really struggled to find a home in Austin when we started looking in 2021. Years went by and we felt frustrated, stressed, and defeated. After throwing in the towel for a season we decided to try again and we thankfully met Jack. His guidance, his patience, and his cool demeanor really put us at ease.He walked us through the process, advised us to hold out for what we really wanted, and answered every possible question first time home buyers could have. He helped us find a place and made it work for us. We love our home and are so grateful for Jack!
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    Joshua Kazemi
    Bought a condo, 6/20/23, Austin
    "Wouldn’t work with any other agent. Full stop!"
    For a first time homebuyer, Jack was literally indispensable to have in my corner. His responsiveness, expertise and attention to detail are unparalleled. We had 100% confidence in every step throughout the process because of Jack’s help. Wouldn’t work with any other agent. Full stop.
    Will Lemmon
    09/20/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "Jack was amazing!"
    Jack was amazing!! He was very patient and thorough with our special needs and followed up with everything we discussed. I love how over-cautious he was throughout the process and made sure everything was inspected and looked over before making any decisions.Best of all he discovered an error at closing and got us a cashiers check for $3000 that we weren't expecting!!! Excellent experience all around - we felt taken care of throughout the whole process.
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    mike528799
    10/04/2019 | Bought a Condo home in 2019 in Austin, TX.
    "5 stars!"
    As a first time home owner, I couldn't be happier working with Jack. The whole process could not have gone smoother. He provided me with all the information needed and was always available to answer any questions. His communication between the sellers and myself were sublime. For anyone looking to buy in Austin,you MUST reach out to Jack, and I can assure you will not be disappointed. 5 stars!
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    adampere50
    07/06/2022 | Bought a Condo home in 2022 in Austin, TX.
    " Jack is definitely an expert!"
    We were very fortunate to meet and have Jack as our agent. Jack worked with us on our purchase of our first new construction home, and he was with us every step of the way. He explained the complex process and what we should to expect, and he was right.Jack was super knowledgeable and his expertise was very comforting in the purchase of our home in this hectic market. Jack was always available to answer questions, no matter how big or small. Jack is definitely an expert in the current market, and we highly recommend him.
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    John Bui
    02/05/2022 | Bought a Single Family home in 2022 in Bastrop, TX.
    "Jack was the perfect choice!"
    After testing out a couple or real estate agents, it was clear that Jack was the perfect choice for my small family to work with. Not only was he able to a temporary home for us to rent and accommodate our needs but was able to quickly turn around and find us a home for us to buy that satisfied all of our needs.Jack soon found out how difficult it could be when a buyer uses a VA Loan. He took on the challenge without hesitation and was always on top of things with the Lender. His attention to detail was a great advantage to have as he identified time and again mistakes a rookie Lending Officer was making and taking no excuses for their mistakes. Jack was able to answer any questions we had. His availability for us was impressive as he worked with us through while we were in California and through out a very rough deployment overseas. Throughout the entire process we received constant updates. This gave us the peace of mind that we had someone fighting for us to get the best deal out there. When we go through this process again, we know who to contact to make our process as smooth as possible. Thank You Jack!
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    Victor, Erika and Deebo
    08/24/2017 | Bought a Single Family home in 2017 in Austin, TX.
    Working with Jack was a great. He was truly interested in helping us find what we were looking for, and was always prepared and attentive.
    Eleanor Reynolds
    Bought a Condo, 8/17/23, Austin
    Jack is one of those rare people who obviously loves what he does and combines that love with attention to detail and fierce advocacy for his clients. I was what I'd call a "low info" home buyer and working with Jack felt like I had access to a second (bigger) brain- he consistently anticipated what needed to get done,reminded us, and made sure everything went smoothly and that we ended up with the best deal we could, had all of our bases covered from a liability perspective, and had a process that felt easy, enjoyable, and honest throughout. He's the best, would highly highly recommend to anyone.
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    Noah Abbott
    Bought a house, 3/27/24, Austin
    "Jack was an outstanding agent to work with!"
    Jack was an outstanding agent to work with. He not only found us our dream home, but he called every day to try to push us up on the wait list, and he helped secure us a spot with incredible timing. He knew it would be a great investment, and he always reminded us enthusiastically what a great choice we were making.It was a new build, so he attended all the walk throughs and explained anything we wanted to know about the process. He also helped us shop around just to compare all the options. It was clear that he was passionate about finding the best fit fit us, and his expertise helped get us there. He is also just a great person to work with and be around! Highly recommend Jack for anyone looking for a home!
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    David and MichelleLucas
    08/27/2021 | Bought a Single Family home in 2021 in Austin, TX.
    I have purchased 2 homes with Jack and he is phenomenal to work with! He’s very thorough in his research of each home and the areas they’re in, he’s prompt and easy to get ahold of, and he’s great at negotiating on your behalf. I would recommend working with him!
    Baylor Bresemann
    Bought a house, 11/20/23, Manchaca
    "Jack will look out for your interest!"
    Jack was a pleasure to work with. Very accessible, thorough, and patient. I was a first-time buyer going through the process all by myself and had a lot of concerns and anxiety. I tend to overanalyze and get paranoid over details, questioning every minutiae thing.But Jack was accommodating; when we found out the house was in certain violation of ordinance, he took initiatives to gather information, from the city to the contractors to help me decide without being pushy. He's charming and funny too. Overall, very happy with his assistance and the process! Jack will look out for your interest.
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    bitter chocolate
    11/07/2017 | Bought a Single Family home in 2017 in Leander, TX.
    "The best agent on earth!"
    Jack was awesome!!!!!! He seriously made the home buying process such a breeze and anticipated anything that could have come our way. I am truly grateful to have found Jack and would recommend him to anyone. The best agent on earth!!!! Thanks Jack!
    Kimberlyn Weeks
    06/22/2018 | Bought a Single Family home in 2018 in Austin, TX.
    "Jack was incredible!"
    Jack was incredible. He was super on top of things and helped me understand each step of the process. He is super knowledgeable about the industry and has great connections that are helpful along the way. I highly recommend him!
    baylorbres
    05/29/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "Jack is simply one of the best!"
    It’s rare to come across someone as dedicated to what they do as Jack. Buying a house is a big purchase and Jack went above and beyond to instill trust and ensure it was a positive experience. From the first steps of the search process, to all the minute details related to closing, Jack was extremely responsive,efficient and had sincere desire to help me get the best price possible for my house. He’s also a wonderful person which made the process all the more enjoyable. If you’re looking for a home, Jack is simply one of the best!
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    zuser20160723084634980
    04/17/2018 | Bought a Single Family home in 2018 in Austin, TX.
    Jack Marshall is simply one of the best real estate agents I have ever had the pleasure of using--and I've used a lot. He handled every detail of preparing the property for sale. He knew excellent craftsmen who could make the necessary repairs to bring my house up to pristine condition and sell it for top dollar.He was also conscientious, honest, and strategic in his approach and in his dealings with the other parties to the sale. I have recommended him to multiple friends of mine. He has my absolute confidence. I would never buy or sell anything again in Austin, Texas without using Jack as my real estate agent. There's none better.
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    Hamilton Beazley
    Sold a condo, 8/16/23, Austin
    "Just choose Jack. You’ll be glad you did!"
    First off, Jack is the best. Couldn't be more pleased with his level of expertise and COMMITTMENT to helping us find the right home. We began our search near the beginning of 2018, and while it was my intention to ask friends and family for recommendations for a good Real Estate Agent,I hadn’t gotten around to it when I inquired about a property on Zillow and heard back from Jack. Right away I got a good vibe and after reading the reviews on him, decided to take a chance. And I feel like we got so incredibly lucky to be paired with Jack! Our needs were pretty specific to include acreage, and he never hesitated to show us properties, from Dripping Springs, to Wimberley, Buda, Southwest Austin, all the way over toward Bastrop and finally in San Marcos. And then when we did find the right property, he made all the arrangements for inspections, including the normal house inspection, and in our case, septic, pool, well, and horse barn inspections. He even drove out to some of the properties a second time just so I could see them when I flew in from out of town, as I’m returning to the area and my significant other is already here. Actually one visit was via Face-time with Jack at the property and me in the middle of Manhattan. I feel like we really asked a lot of Jack, much more than I’d ever asked of a Realtor before, and Jack always delivered. Always. Just choose Jack. You’ll be glad you did.
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    dmornelas
    07/01/2018 | Bought a Single Family home in 2018 in San Marcos, TX.
    "Fun to work with!"
    Jack made purchasing a home a great experience. He was accessible, responsive, and always had a positive attitude about him that helped ease any potential stress or nervousness that comes with buying a first home. Would recommend to anyone looking for an agent that is responsible,knowledgeable and fun to work with!
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    Kristal Yarie
    02/12/2018 | Bought a home in 2017 in TX 78752.
    Working with Jack turned what could have been a frustrating, stressful experience into an easy, profitable and empowering process. I recently sold my central Austin home during a historically unstable period in the market. It was a 1950's property that needed extensive renovation -- and it was a house I needed to let go of quickly.The situation could have been incredibly taxing and costly, but it wasn't at all, and that is entirely because of Jack. Jack's market knowledge, decisive actions and work ethic enabled me to sell the property off-market, quickly and with much more profit than expected. Jack's grounded, data-driven approach helped me to feel confident, safe and stress-free though the process. He guided me from a place of authentic care and integrity to make the best decisions for myself. Most importantly, I trusted him, and you can feel in every interaction with Jack that he values and honors the responsibility of that trust. I am grateful for his work and would recommend him without hesitation to anyone.
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    Elisabeth Kristof
    Sold a house, 9/14/22, Austin
    "It was a pleasure sharing time with him!"
    It's not too often you discover a real estate agent who restores your faith in the real estate business, and maybe even in humanity. That's Jack Marshall. His whole entire business is centered around customer service, and most of all making sure his clients are treated kindly, taken care of honestly,and given every opportunity to realize their dreams. I first met Jack by a lucky accident, when I was looking for a short term rental. I was having difficulty reaching a landlord, and Jack was able to quickly make contact, get me first dibs on touring the house, and negotiate a short term lease. He made sure to keep me updated every step of the way, and he was easy to reach any time I had a question. And he was absolutely a joy to work with. It was clear to me Jack was a genuine, real-deal, one of a kind agent; he was always sincerely friendly and kind, and he remembered important conversations and details about my current life situation. He was also hilarious, and it was a pleasure sharing time with him. Without hesitation, I chose him to be my buyer's agent when looking for a property to purchase. He was even more outstanding in this role. He helped my family and I find the perfect house in exactly the right location. He talked us through every scenario, and made sure we had access to whatever we needed, including his expertise anytime we needed. The result: he negotiated our purchase of the house for almost $90,000 off the original listing price. After we were under contract, Jack even took us out to see another house that had a spiral staircase, a request from my daughter. He gave us his time freely and happily, and we were honored to be working with someone like Jack, someone who cared about keeping his promise to a 5 year old. Integrity could be his middle name. Along the way, the best things I learned about Jack were: he's the most honest real estate agent in the business. Every agent I've worked with before has been a horrible disappointment, leaving me with nightmares and wanting to swear off ever dealing with one again. Jack, as I said earlier, restored my faith in the real estate business. He kept his word on every single thing, he always, always made sure my interests were served first, and he represented me 100%, to perfection. Another thing I learned about Jack is that he's incredibly good at communicating and negotiating. He genuinely loves working with people, he knows how to strike up a genuine conversation with anyone and find shared interest, and he does this all so well and so easily because he's just naturally a kind. decent human being. I never heard Jack say a negative word about anyone. His grace in finding just the right words in any situation, was inspiring. Lastly, as mentioned before, he's astonishingly funny. Who wouldn't want to work with a real estate agent that knows how to employ good humor? Jack is, quite simply put, awesome. Winsome, too, but most of all: awesome. Our experience with Jack was so extraordinarily positive, we were sad when it came time to close on our house because our time with Jack had come to an end. Jack makes us want to sell and buy more houses, just so we can spend time with him again. Seriously, he's awesome.
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    Betsy L
    10/11/2017 | Bought a home in 2017 in TX 78757.
    "I could not recommend Jack more!"
    Always knowledgeable and professional, Jack helped us navigate through a tricky sale. He is an expert in his field, yet being approachable and friendly. I would definitely recommend him to anyone looking to buy or sell. He is straight forward and will offer his insights in any situation - or will do the research if he is unsure.If you want to deal with an agent that is competent, responsive and friendly, I could not recommend Jack more!
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    Catherine Corlett
    02/19/2021 | Sold a Condo home in 2021 in Austin, TX.
    "He is a 10++!"
    My husband and I decided to relocate to Texas to be closer to our family. We were not familiar with the areas and during our internet search connected with Jack Marshall. This was by far the best thing that could have happened for us. Being Seniors we have years of experience buying and selling homes.Jack is by far the BEST realtor we have ever had the pleasure of working with and we have worked with some great real estate professionals. Our primary search was done online as we currently live in FL. Jack set us up on MLS so that we could view listings just like a realtor would. He put in the criteria of what we were looking for and happily made adjustments to our search as requested. Jack went to 5 of the homes we were considering and did a Facetime showing with us. All of these homes were in Georgetown and Round Rock and Jack had to travel 45 minutes plus to accommodate us. When we came to town Jack gave us undivided attention driving us around for days while we narrowed down our choices. We found the perfect house with his help and he helped us to negotiate the terms of the sale to meet our needs. He handled the home inspection and all the details of the contract and the repairs. Jack made numerous trips to the home to make sure everything was right and did a Facetime final walk through with us. We closed on the home with absolutely no issues and no concerns. One would think that once the home was closed that our relationship with Jack would have ended. We were surprised the day after closing when the Austin area was going to experience below normal temperatures and Jack was concerned that the pipes might freeze. He made another trip to our newly purchased home and dripped the faucets. Then another trip after the cold weather snap to turn off the water!!! What other Realtor would go the extra mile and care so much for his client? If you want a realtor who listens to you and truly cares that you find your perfect home you could not do better than Jack. He is a 10++
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    zuser20170319180138387
    11/12/2019 | Bought a Single Family home in 2019 in Hutto, TX.
    "My first call would be to him!"
    I searched for a good agent over the course of many months. My partner and I met Jack by happenstance at an open house, and we immediately thought he could be the right fit for us. It was a great decision. Jack has been incredibly responsive (typically getting back to me within 10 minutes)and transparent about the entire buying process, yet also thoughtful about hiding complexity when he didn't need to burden us. He's smart about contract terms, was a great negotiator for us, and has followed up numerous times since we moved in. If I were buying again tomorrow, my first call would be to him.
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    patrickmurphy9
    02/10/2018 | Bought a Condo home in 2018 in Austin, TX.
    "His laid-back sense of humor was a real asset during a stressful time for me!"
    Jack help me locate a rental home on a very short turnaround time and with some strict budget parameters. He was patient, responsive, and very available, and went the extra mile to negotiate with my new landlord to get some update and changes that I wanted to the property.His laid-back sense of humor was a real asset during a stressful time for me. Thanks, Jack!
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    Cynthia Johnson
    10/02/2017 | Helped me rent a Single Family home in Austin, TX.
    "Friendly, open, and honest!"
    Jack was great helping us get into our rental house. His communication was friendly, open, and honest. Even after showing us the property, he responded quickly to any questions we sent him, and greatly facilitated our communication with the 3rd-party property management company.Super professional and continued to work with us during and after the lease signing making sure everything turned out well.
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    sangulo3
    08/28/2017 | Helped me rent a Single Family home in Austin, TX.
    "I have nothing but the greatest things to say about him!"
    I have now bought and sold a house with Jack, and I have nothing but the greatest things to say about him. He is invested, professional, expedient, and resourceful. I trust him completely and highly recommend him for any realty needs!
    user79556632
    05/02/2021 | Sold a home in 2021 in Austin, TX.
    "He always put us first! "
    Jack was incredible in finding us a place in one of the toughest housing markets there is - Austin, TX. He was extremely kind, responsive, and helpful throughout the whole process. Jack went above and beyond, even attending calls while dealing with some personal circumstances - he always put us first!Highly recommend Jack.
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    Jason Stephen
    07/01/2021 | Bought a Single Family home in 2021 in Austin, TX.
    "I highly recommend him!"
    I met Jack at an open-house when I was just casually looking for a home. When I found something I was truly interested in, I gave him a call and he started helping me look more seriously. It took a lot of looking before I finally found the right home for me, but Jack was patient through it all.Jack was responsive, informative and tireless in my search for a house. I was impressed by his ability to develop a sense of what I was looking for - highlighting properties he thought I might be interested in when they came on the market. Jack remained positive and optimistic even when I felt discouraged. In my experience, he goes above and beyond your typical realtor - providing information, setting up appointments, sending reminders of things that one needs to do before closing on a house. I felt like he was always looking out for me. I highly recommend him.
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    legamble1
    02/19/2020 | Bought a home in 2020 in TX 78751.
    "He makes you look good!"
    Jack is extraordinary at what he does. He promptly answers or returns every call, making you feel like you are his only client. He listens to your ideas and concerns, and thoroughly guides you through the entire selecting and buying process. Aside from being extremely energizing to work with,he is the most competent, astute, personable, and hard-working professional my husband and I have ever had the pleasure of working with -on anything! If you are looking for the BEST, do not waste your time on anyone else. Since closing on our farmhouse in the country, we can officially add that he is still the greatest realtor, hands-down. We have worked with many realtors throughout the U.S, and will never go to anyone else again. If you use any other realtor, you are definitely selling yourself short. Jack will work for you above and beyond any expectations you could possibly have, he will answer your questions thoroughly and accurately, and even your lender and title company will love working with him. He makes you feel informed and empowered, and he makes you look good!
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    zuser20170510225224773
    02/03/2018 | Bought a Single Family home in 2018 in Cameron, TX.
    "Phenomenal purchasing experience!"
    I relocated to Austin for work from Atlanta and was overwhelmed by the differences in housing markets. Similar to a previous reviewer, I had worked with two other realtors before finding Jack and the experiences were sub-par. Jack was the complete opposite.I can be a pretty picky buyer and Jack flexed and bent over backwards wherever possible to make sure I was happy in the hunt. When I finally found the house I wanted, Jack's background in business and sales provided a skill set which seems to be missing from other Austin realtors. Paired with his shrewd negotiations skills, Jack was able to set me up for a phenomenal purchasing experience. I would highly recommend Jack
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    NathanWatt0
    09/24/2017 | Showed home in 2017 in TX 78745.
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