1-32 of 53
    I met Jack when I first moved to Austin in 2022. Given the tough market, I did not make my purchase until Nov 2024. He was very patient and helpful throughout this time. Jack is extremely professional and experienced. With his help, I was able to complete the transaction smoothly.I’d highly recommend his service!!!
    read more
    Tony Le
    Jack is one of the most on-the-ball people I know and did an excellent job as RE agent for our first home. He was always one step ahead and made the entire process as easy as it could be. His recommendations for a lender + general contractor were *massively* helpful...my other options were leading me down the wrong road. Would highly recommend, especially for a first-time home buyer
    read more
    Dan Ragan
    "Jack was the perfect choice!"
    After testing out a couple or real estate agents, it was clear that Jack was the perfect choice for my small family to work with. Not only was he able to a temporary home for us to rent and accommodate our needs but was able to quickly turn around and find us a home for us to buy that satisfied all of our needs.Jack soon found out how difficult it could be when a buyer uses a VA Loan. He took on the challenge without hesitation and was always on top of things with the Lender. His attention to detail was a great advantage to have as he identified time and again mistakes a rookie Lending Officer was making and taking no excuses for their mistakes. Jack was able to answer any questions we had. His availability for us was impressive as he worked with us through while we were in California and through out a very rough deployment overseas. Throughout the entire process we received constant updates. This gave us the peace of mind that we had someone fighting for us to get the best deal out there. When we go through this process again, we know who to contact to make our process as smooth as possible. Thank You Jack!
    read more
    Victor, Erika and Deebo
    08/24/2017 | Bought a Single Family home in 2017 in Austin, TX.
    "My first call would be to him!"
    I searched for a good agent over the course of many months. My partner and I met Jack by happenstance at an open house, and we immediately thought he could be the right fit for us. It was a great decision. Jack has been incredibly responsive (typically getting back to me within 10 minutes)and transparent about the entire buying process, yet also thoughtful about hiding complexity when he didn't need to burden us. He's smart about contract terms, was a great negotiator for us, and has followed up numerous times since we moved in. If I were buying again tomorrow, my first call would be to him.
    read more
    patrickmurphy9
    02/10/2018 | Bought a Condo home in 2018 in Austin, TX.
    "I have nothing but the greatest things to say about him!"
    I have now bought and sold a house with Jack, and I have nothing but the greatest things to say about him. He is invested, professional, expedient, and resourceful. I trust him completely and highly recommend him for any realty needs!
    user79556632
    05/02/2021 | Sold a home in 2021 in Austin, TX.
    "Jack Marshall is a total pro!"
    Jack Marshall is a total pro. As first-time homebuyers who knew little about the process and needed someone who was attentive to our needs, Jack helped us navigate this insane Austin housing market, and from first look to closing, we found and purchased a home we're in love with in a mere 31 days.This process couldn't have gone smoother, especially after all of the horror stories we'd heard about buying in Austin. Jack is THE GUY you want working for you in the trenches: contacting agents, inspectors, lending an ear for tough decisions, and providing honest and expert-level gut checks along the way. When you work with Jack, you can be sure you will get the most out of your home purchase and we couldn't be happier. We would work with him again anytime, though who knows when that'll be, we love our new house so much, we may never leave. Thanks, Jack!
    read more
    Nate Stine
    09/14/2021 | Consulted me on buying or selling a home in TX 78748.
    I have known Jack Marshall for years and have worked with him on several projects. I sincerely cannot say enough positive things about Jack. Jack's high level of detail, consummate professionalism, and deep knowledge of the Austin property market makes him a no-brainer when searching for an agent.I have bought and sold properties with Jack and each transaction went according to plan. I have never questioned Jack's work ethic and integrity nor have I worked with an agent who was so detail oriented. The only negative that I can think of, depending on the person, may be Jack's tenacity and diligence. He will call you, often. He will double and triple check everything. He will verify and re-verify. He will call some more, maybe during dinner or maybe during your weekly team meeting. But he does this to ensure that YOU are taken care of and get the deal you want. Book Jack with ultimate confidence. I know, I know...this sounds like a sponsored review or one of Jack's buddies doing him a solid. I assure, this is not the case. I challenge anyone to question these words. If you are not satisfied with Jack and his team then let me be the first one to buy you a new housewarming gift. Good luck!
    read more
    Zack Carberry
    Leased a condo, 2/23/24, Austin
    "It was a pleasure sharing time with him!"
    It's not too often you discover a real estate agent who restores your faith in the real estate business, and maybe even in humanity. That's Jack Marshall. His whole entire business is centered around customer service, and most of all making sure his clients are treated kindly, taken care of honestly,and given every opportunity to realize their dreams. I first met Jack by a lucky accident, when I was looking for a short term rental. I was having difficulty reaching a landlord, and Jack was able to quickly make contact, get me first dibs on touring the house, and negotiate a short term lease. He made sure to keep me updated every step of the way, and he was easy to reach any time I had a question. And he was absolutely a joy to work with. It was clear to me Jack was a genuine, real-deal, one of a kind agent; he was always sincerely friendly and kind, and he remembered important conversations and details about my current life situation. He was also hilarious, and it was a pleasure sharing time with him. Without hesitation, I chose him to be my buyer's agent when looking for a property to purchase. He was even more outstanding in this role. He helped my family and I find the perfect house in exactly the right location. He talked us through every scenario, and made sure we had access to whatever we needed, including his expertise anytime we needed. The result: he negotiated our purchase of the house for almost $90,000 off the original listing price. After we were under contract, Jack even took us out to see another house that had a spiral staircase, a request from my daughter. He gave us his time freely and happily, and we were honored to be working with someone like Jack, someone who cared about keeping his promise to a 5 year old. Integrity could be his middle name. Along the way, the best things I learned about Jack were: he's the most honest real estate agent in the business. Every agent I've worked with before has been a horrible disappointment, leaving me with nightmares and wanting to swear off ever dealing with one again. Jack, as I said earlier, restored my faith in the real estate business. He kept his word on every single thing, he always, always made sure my interests were served first, and he represented me 100%, to perfection. Another thing I learned about Jack is that he's incredibly good at communicating and negotiating. He genuinely loves working with people, he knows how to strike up a genuine conversation with anyone and find shared interest, and he does this all so well and so easily because he's just naturally a kind. decent human being. I never heard Jack say a negative word about anyone. His grace in finding just the right words in any situation, was inspiring. Lastly, as mentioned before, he's astonishingly funny. Who wouldn't want to work with a real estate agent that knows how to employ good humor? Jack is, quite simply put, awesome. Winsome, too, but most of all: awesome. Our experience with Jack was so extraordinarily positive, we were sad when it came time to close on our house because our time with Jack had come to an end. Jack makes us want to sell and buy more houses, just so we can spend time with him again. Seriously, he's awesome.
    read more
    Betsy L
    10/11/2017 | Bought a home in 2017 in TX 78757.
    Working with Jack turned what could have been a frustrating, stressful experience into an easy, profitable and empowering process. I recently sold my central Austin home during a historically unstable period in the market. It was a 1950's property that needed extensive renovation -- and it was a house I needed to let go of quickly.The situation could have been incredibly taxing and costly, but it wasn't at all, and that is entirely because of Jack. Jack's market knowledge, decisive actions and work ethic enabled me to sell the property off-market, quickly and with much more profit than expected. Jack's grounded, data-driven approach helped me to feel confident, safe and stress-free though the process. He guided me from a place of authentic care and integrity to make the best decisions for myself. Most importantly, I trusted him, and you can feel in every interaction with Jack that he values and honors the responsibility of that trust. I am grateful for his work and would recommend him without hesitation to anyone.
    read more
    Elisabeth Kristof
    Sold a house, 9/14/22, Austin
    "He makes you look good!"
    Jack is extraordinary at what he does. He promptly answers or returns every call, making you feel like you are his only client. He listens to your ideas and concerns, and thoroughly guides you through the entire selecting and buying process. Aside from being extremely energizing to work with,he is the most competent, astute, personable, and hard-working professional my husband and I have ever had the pleasure of working with -on anything! If you are looking for the BEST, do not waste your time on anyone else. Since closing on our farmhouse in the country, we can officially add that he is still the greatest realtor, hands-down. We have worked with many realtors throughout the U.S, and will never go to anyone else again. If you use any other realtor, you are definitely selling yourself short. Jack will work for you above and beyond any expectations you could possibly have, he will answer your questions thoroughly and accurately, and even your lender and title company will love working with him. He makes you feel informed and empowered, and he makes you look good!
    read more
    zuser20170510225224773
    02/03/2018 | Bought a Single Family home in 2018 in Cameron, TX.
    "His laid-back sense of humor was a real asset during a stressful time for me!"
    Jack help me locate a rental home on a very short turnaround time and with some strict budget parameters. He was patient, responsive, and very available, and went the extra mile to negotiate with my new landlord to get some update and changes that I wanted to the property.His laid-back sense of humor was a real asset during a stressful time for me. Thanks, Jack!
    read more
    Cynthia Johnson
    10/02/2017 | Helped me rent a Single Family home in Austin, TX.
    "Friendly, open, and honest!"
    Jack was great helping us get into our rental house. His communication was friendly, open, and honest. Even after showing us the property, he responded quickly to any questions we sent him, and greatly facilitated our communication with the 3rd-party property management company.Super professional and continued to work with us during and after the lease signing making sure everything turned out well.
    read more
    sangulo3
    08/28/2017 | Helped me rent a Single Family home in Austin, TX.
    "We really appreciate all his help!"
    One of our family friends referred Jack to us. Due to the special time, we couldn’t physically fly to Austin. So Jack did all the jobs for us. Every time we were interested in a property, Jack went there and did a live video chat with us to show us the property in details. Jack fully stands on our side all the time.He understands what we want, such as price range, locations etc. Because of his hard work, we found our home quickly. He also made the transaction proceed smoothly. We really appreciate all his help. We wish Jack the best!
    read more
    jianliuusa
    05/26/2021 | Bought a Single Family home in 2021 in Leander, TX.
    "Everything was seamless!"
    My wife and I were extremely fortunate to have Jack as our realtor through the home-buying process. Jack was very knowledgeable about the entire process, detail oriented and knows the area well. From start to finish, everything was seamless!
    C T Lowrey
    03/15/2019 | Bought a Single Family home in 2019 in Austin, TX.
    "Jack was fantastic throughout our entire process!"
    Jack was fantastic throughout our entire process in finding a rental home in Austin. He was responsive, honest, and respected our time. 100% recommended!
    Clayton Stroup
    08/24/2017 | Helped me rent a Single Family home in Austin, TX
    " Jack is definitely an expert!"
    We were very fortunate to meet and have Jack as our agent. Jack worked with us on our purchase of our first new construction home, and he was with us every step of the way. He explained the complex process and what we should to expect, and he was right.Jack was super knowledgeable and his expertise was very comforting in the purchase of our home in this hectic market. Jack was always available to answer questions, no matter how big or small. Jack is definitely an expert in the current market, and we highly recommend him.
    read more
    John Bui
    02/05/2022 | Bought a Single Family home in 2022 in Bastrop, TX.
    "Helpful, kind, and hardworking!"
    Jack is an incredibly helpful, kind, and hardworking realtor. He showed us dozens of houses before helping us land our dream home. As a first time home buyer, having Jack’s counsel and expertise as he explained every step of the process was beyond helpful, it was critical for us.I have already referred him multiple times!
    read more
    Andrew Wible
    10/03/2020 | Bought a Single Family home in 2020 in Austin, TX.
    My wife and I really struggled to find a home in Austin when we started looking in 2021. Years went by and we felt frustrated, stressed, and defeated. After throwing in the towel for a season we decided to try again and we thankfully met Jack. His guidance, his patience, and his cool demeanor really put us at ease.He walked us through the process, advised us to hold out for what we really wanted, and answered every possible question first time home buyers could have. He helped us find a place and made it work for us. We love our home and are so grateful for Jack!
    read more
    Joshua Kazemi
    Bought a condo, 6/20/23, Austin
    Working with Jack was a great. He was truly interested in helping us find what we were looking for, and was always prepared and attentive.
    Eleanor Reynolds
    Bought a Condo, 8/17/23, Austin
    "Team Price should be glad to have such a professional Realtor®!"
    It was a pleasure working with Jack, from day one. From the first house he showed up until closing of my Condo that I ended up purchasing. Jack was at all walkthroughs as well as there for my closing. At anytime I had questions, if he wasn't able to answer, he definitely followed up with a call and took care of any concern I had.Jack is a great Realtor as well as someone I'll continue to stay in touch with. Team Price should be glad to have such a professional Realtor on their team!
    read more
    wrnsga31 rj
    10/12/2018 | Sold a Condo home in 2018 in Austin, TX.
    "I won't work with any other agent! "
    Jack worked tirelessly to help me find my first home in my ideal zip code during a very rocky time in the world! From day 1 I felt that I was in good hands with Jack and his work definitely didn't stop when the offer was accepted! For over a year, Jack made sure I was informed, all my questions were answered,and kept on the builders of my new construction. He was with me every step of the way and after this experience I won't work with any other agent! THANK YOU SO MUCH, JACK!
    read more
    zuser20160502132442263
    03/20/2022 | Bought a Condo home in 2021 in Austin, TX.
    "I am so happy to recommend Jack!"
    I am so happy to recommend Jack. He helped me smoothly purchase my cute little Austin condo (in a very challenging market) and then served as my rental agent and helped me get it rented in just one day on the market! His communication is excellent, he is always just a text or phone call away.Jack's the kind of realtor who makes you feel like you are his most important client, and he treated my purchase like it were his own. He knows Austin and he knows the real estate market. He's a professional and a joy to work with.
    read more
    mmills686
    07/11/2022 | Bought a Condo home in 2022 in Austin, TX.
    "We felt protected through the whole process!"
    I don't understand how a real estate agent could do any better of a job than Jack Marshall did for us. He did so much extra work that I never would have expected, such as making phone calls and appointments for anything and everything that was needed. We didn't lift a finger! He really was amazing and very professional.We felt protected through the whole process. And we LOVE our house! Thanks Jack!!
    read more
    eligator7
    10/04/2019 | Bought a Condo home in 2019 in Austin, TX.
    "Very glad I went with Jack as my agent!"
    Very glad I went with Jack as my agent for my first home purchase, and can strongly recommend him. From the first conversations we had, he heard what I was looking for, and tailored the search to meet a sweet spot for livability and sound investment. Great knowledge of Austin neighborhoods—both thestats and numbers but also important intangibles like character and feel of the different neighborhoods. He’s collaborative and friendly, but definitely advocated for me during the negotiation process, and knows how to hold a line. He actively managed the timeline while under contract, and was very responsive to questions. And on closing day, the title company had missed something, but Jack was paying close attention, got on the phone, and ended up getting me over $2k back. Go with Jack.
    read more
    gdavidpollack
    05/19/2019 | Bought a Single Family home in 2019 in Austin, TX.
    "He was on my side and always working hard for me!"
    I was a first time home-buyer and Jack made the process smooth and simple. I was extremely overwhelmed at times but he explained everything in a way that was easy to understand and made me feel more relaxed. He was always available to me and always willing to help me out.He continues to reassure me of the process moving forward and I'm confident he will help me in the future whenever I need. He made me feel confident he was on my side and always working hard for me!
    read more
    Sophia Krajewski
    04/30/2019 | Bought a Multi Family home in 2019 in Austin, TX.
    "He is a 10++!"
    My husband and I decided to relocate to Texas to be closer to our family. We were not familiar with the areas and during our internet search connected with Jack Marshall. This was by far the best thing that could have happened for us. Being Seniors we have years of experience buying and selling homes.Jack is by far the BEST realtor we have ever had the pleasure of working with and we have worked with some great real estate professionals. Our primary search was done online as we currently live in FL. Jack set us up on MLS so that we could view listings just like a realtor would. He put in the criteria of what we were looking for and happily made adjustments to our search as requested. Jack went to 5 of the homes we were considering and did a Facetime showing with us. All of these homes were in Georgetown and Round Rock and Jack had to travel 45 minutes plus to accommodate us. When we came to town Jack gave us undivided attention driving us around for days while we narrowed down our choices. We found the perfect house with his help and he helped us to negotiate the terms of the sale to meet our needs. He handled the home inspection and all the details of the contract and the repairs. Jack made numerous trips to the home to make sure everything was right and did a Facetime final walk through with us. We closed on the home with absolutely no issues and no concerns. One would think that once the home was closed that our relationship with Jack would have ended. We were surprised the day after closing when the Austin area was going to experience below normal temperatures and Jack was concerned that the pipes might freeze. He made another trip to our newly purchased home and dripped the faucets. Then another trip after the cold weather snap to turn off the water!!! What other Realtor would go the extra mile and care so much for his client? If you want a realtor who listens to you and truly cares that you find your perfect home you could not do better than Jack. He is a 10++
    read more
    zuser20170319180138387
    11/12/2019 | Bought a Single Family home in 2019 in Hutto, TX.
    My husband and I worked with Jack to sell our Austin home. With Jack's help and solid advice it sold quickly and for an amount we were very pleased with (and in December no less!). Jack was great at keeping an open communication with us and had our best interests in mind as a priority during negotiations with the buyers.Highly recommend using Jack as your realtor in Austin!
    read more
    Kelly Kanneman
    Sold a house, 12/28/23, Austin
    "Fun to work with!"
    Jack made purchasing a home a great experience. He was accessible, responsive, and always had a positive attitude about him that helped ease any potential stress or nervousness that comes with buying a first home. Would recommend to anyone looking for an agent that is responsible,knowledgeable and fun to work with!
    read more
    Kristal Yarie
    02/12/2018 | Bought a home in 2017 in TX 78752.
    "Jack has been extremely helpful!"
    My first communication with Jack was back in the Summer in California via phone. My family and I were on track to relocate to Austin, and since then Jack has been extremely helpful and not to mention very patient with us. With every phone call or text he has proven himself,by always being ready to give us an answer or find it if he didn't have one at the time. Also, he would call frequently to keep us updated and in the loop or just to see if we had any questions. Neither my husband nor myself had any clue what it took to purchase a house, but Jack has made the process almost painless. Since the beginning I have been impressed with how Jack heard and let us express ourselves & still listens to what we have to say . Not only has he walked with us through the whole process but also got us in touch with the right person/company to help us with the loan.
    read more
    gexe0430
    11/18/2018 | Bought a Single Family home in 2018 in Hutto, TX.
    "I will be recommending him to others!"
    Jack knows the Austin market very well and was able to provide thoughtful insight into our neighborhood of interest. He was extremely responsive, anticipating our needs and able to get our questions answered quickly. During negotiation, his advice saved us thousands of dollars and he carefully walked us through all the steps to an effortless closing.It was a pleasure to work with him and I will be recommending him to others.
    read more
    andy w krone
    07/13/2020 | Bought a Single Family home in 2020 in Austin, TX.
    "We will definitely be recommending him!"
    Jack assisted us in finding the perfect rental home in Pflugerville in July 2017 within our budget. He was very tentative and responded with any questions I had right away via email or phone. He walked us through the entire lease process with ease. He was great to work with,especially this being our first time renting a house. We will definitely be recommending him to anyone we know searching for a new home!
    read more
    Kristen Carlson
    08/24/2017 | Helped me rent a Single Family home in Pflugerville, TX.
    Jack is one of those rare people who obviously loves what he does and combines that love with attention to detail and fierce advocacy for his clients. I was what I'd call a "low info" home buyer and working with Jack felt like I had access to a second (bigger) brain- he consistently anticipated what needed to get done,reminded us, and made sure everything went smoothly and that we ended up with the best deal we could, had all of our bases covered from a liability perspective, and had a process that felt easy, enjoyable, and honest throughout. He's the best, would highly highly recommend to anyone.
    read more
    Noah Abbott
    Bought a house, 3/27/24, Austin
1-32 of 53

Submit a Testimonial

Share your recent experience!

Detail Photo Here

Get help with all of your real estate needs!